SONAE MC CASE STUDY

SONAE MC CASE STUDY

Evaluation of supplier capability and performance: Increase Revenues with Channel Sales Management Executive Summary Why is it so difficult to grow revenue, identify emerging customers and partners, and expand into new markets through the indirect sales. Align supplier performance targets with the company objectives; 2. It is in this particularly demanding environment that an “old” concept direct store delivery has become increasingly prominent in the logistics area. In addition, it is safe to state that the developed model can be transversal to other areas that involve the direct delivery business, which may serve as groundwork to develop future work in both theoretical and practical aspects.

Taking into account the service levels verified, it is also recommended for the manager to inform the supplier about the most concerning results, wherein the supplier should take immediate actions to ensure that its representatives performance is improved. The idea associated to this dashboard is to provide constantly updated management data to the industrial bread s category manager, regarding the service levels achieved. Build a model to investigate system and discovering relations that connect variables in a database More information. Sonae MC identified the area related to the suppliers service levels in the direct store delivery distribution channel as one of the areas for improvement, particularly regarding the performance of the industrial bread s direct suppliers – problem to be studied in this paper. With BSC, company s mission and business strategies can be translated and converted into targets and measures in the four perspectives described above. The time when purchases were made at grocery stores which held all kinds of goods in a small space has long.

Equation 3 shows the representative formula for the final or general service level calculus: Access this item You must be logged in to access preview copies. The Chain Since the origins of Ontario s liquor laws, social norms have changed along with consumption patterns. Clear focus on the brand Corporate Brand Management Portals provide all functions and More information. Align supplier performance targets with the company objectives; 2.

For the remaining observations, it will only be considered the months of July and August, since it is intended to be determined the performance differences in this transition period between a normal month of sales and a seasonal one.

sonae mc case study

Today distribution channels to the public have. Of the methods mentioned above, the chosen one used in the present work, with the aim of determining the weights of the different categories and indicators, was the rank order centroid ROC method.

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Introduction The term rating czse comprises all of the methods, processes, controls, data collection and IT systems that support More information. Increase Revenues with Channel Sales Management Executive Summary Why is it so difficult to grow revenue, identify emerging customers and partners, and expand into new markets through the indirect sales.

sonae mc case study

Why taking control of the little things matters when looking at the big picture Mastering Big Sonxe Why taking control of the little things matters when looking at the big picture 2 Big Data represents a big opportunity and a big reality Many industry analysts and advisors are looking More information.

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In addition, it is safe to state that the developed model can be transversal to other areas that involve the direct delivery business, which may serve as groundwork to develop future work in both theoretical and practical aspects.

This questionnaire was submitted to all the 3 types of stores insignia Continente, Continente Modelo and Continente Bom Diaand was aimed to collect data on the importance classification of the indicators developed throughout this work. About this item Settings Related products Abstract This case study provides a discussion of how SONAE MC, the largest food retailer in Portugal, has managed the implementation of lean practices in its food retail stores hypermarkets and supermarkets.

Determine the importance of business logistics More information. Monitoring the Online Marketplace Market Track s Actionable Insights Monitoring the Online Marketplace Developing a plan to stay on top of fluctuations in products and pricing online Key Questions Do you know how your products are priced More information.

Quality Progress, 38 8Gordon, S. Metrics can serve as critical measures of success for any organization and, in particular, the sales force More information. Supplier evaluation in a dyadic relationship: As regards the final or general service level, this is calculated by multiplying the sum of the service levels verified in the different categories by their respective and assigned weights.

It is in this context that the present study appears, in which the main objective of this paper is to develop a supplier evaluation model, to assess the performance of the industrial bread direct delivery suppliers companies Bimbo and Panrico of the Portuguese company Sonae MC. This means that the supplier s distributor generally accumulates a lot of disposable products on the store warehouse.

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sonae mc case study

The mathematical operations that the model runs to determine the service levels by category and general are shown below: By continuing to use our site you consent to the use of cookies as described in our privacy policy unless you have disabled them. A prototype expert system for the evaluation and selection of potential suppliers.

Sonae MC: When Lean Comes to Service | The Case Centre, for programme administrators

Regarding the replenishment operation figure 9there was no sharp fall related cwse the service levels from July to August. Register Product search Getting started Search for teaching materials Try something new. The idea associated to this dashboard is to provide constantly updated management data to the industrial bread s category manager, regarding the service levels achieved.

Thus, in order to measure the supplier performance, it is necessary to create some performance indicators. In the two stores, there was an increase in sales between the months of June and August around for the Colombo store and regarding the Merces one.

Additionally, to complement the data obtained from the evaluation model, it is intended to be built a management and information tool management information dashboard from the suppliers evaluations results.

Metrics can serve as critical measures of success for any organization and, in particular, the sales force. Build a model to investigate system and discovering relations that connect variables in a database More information.

Given the observed results, it was concluded that the trend of the service levels in the two stores was similar over the evaluation period of 3 months, in which the transition of a normal sales month July to a seasonal month Augustis directly related to a worse performance by the suppliers.

This in order to collect data sample than can subsequently be translated into relative weights.